Blocked Drains Specialists

verified Professional Service calendar_month Pick a Time That Suits You
history Typical Duration 1 Hour
category Service Category Plumbing
payments Starting Price From £90

Service Overview

We clear blockages inside the house: sinks, basins, baths, showers and toilets that drain slowly or not at all. We take the trap off, clear it and the waste pipe behind it, and run water through to show it flows again.

We do not clear outside drains, gullies or manholes.

We charge £90 an hour for this work, with a one-hour minimum; after the first hour, time is billed in 30-minute blocks. Pick a time that suits you online: a £50 deposit secures your slot and comes off the final bill.

What we usually find

  • Fat in a kitchen waste. Cooking fat sets in the trap and the pipe behind it, and hot water does not shift it.
  • Hair and soap in a bath or shower trap. The water slows a little more each week until it stands in the tray.
  • Wipes in a toilet. Thames Water's advice is that wet wipes block pipes, even the ones labelled flushable.
  • A waste pipe that runs too flat. Water sits in the pipe, and the same blockage comes back within weeks.
  • A blockage outside the house. When several fittings back up together, or water rises in a downstairs toilet as the bath empties, the blockage is usually in the drain outside.

The visit, step by step

  1. We cover the floor and the cupboard, then take off the trap and clear it.
  2. We clear the waste pipe beyond it with rods or a plunger, as the fitting needs.
  3. We refit the trap, with new washers where the old ones are worn.
  4. We run water through each fitting we cleared and check underneath for drips.

Before we arrive

  • Do not pour drain cleaner in before we come: it stays in the standing water and makes taking the trap off unsafe.
  • Check the other sinks, baths and toilets. If several are slow at once, tell us in your booking, as the cause may be outside.
  • Empty the cupboard under the sink and leave the bath panel clear.

What is included

  • Sinks, basins, baths, showers and toilets inside the house
  • Traps and waste pipes, as far as where they leave the house
  • New trap washers where the old ones are worn

What is not

  • Outside drains, gullies and manholes
  • Shared drains and sewers, which the water company looks after

Questions about blocked drains

Who clears a blocked drain outside my house? expand_more
It depends on the pipe. A drain that serves only your home, inside your boundary, is yours to have cleared. A pipe shared with neighbours, or past your boundary, has belonged to the sewerage company since 1 October 2011, and it clears those. Thames Water's website explains which pipes moved to it.
Will hot water and washing-up liquid clear a greasy sink? expand_more
No. Thames Water says hot water and soap do not dissolve fats and oils, and the soap can harden in the pipe. Let fat set in a jar or on foil and put it in the bin.
What can go down a toilet? expand_more
Pee, poo and toilet paper, and nothing else, as Thames Water puts it. Wipes, cotton wool, sanitary products, nappies, dental floss and hair all go in the bin.

Deposits, cancelling and paying are on our FAQ page.

Worth doing in the same visit

Toilet Repairs from £90 Kitchen Plumbing from £90 Bathroom Plumbing from £90

Areas we cover

Ashtead Banstead Cheam Chessington Cobham Dorking Epsom Esher Guildford Kingston upon Thames Leatherhead Molesey New Malden Reigate Richmond Surbiton Sutton Twickenham Walton-on-Thames & Weybridge Wimbledon Worcester Park & Ewell
Zapryan - Owner & Lead Plumber
Your Local Expert

Hi, I'm Zapryan – Owner & Lead Plumber in Surrey

I've been in the construction industry since 2004, and I believe the secret to stress-free renovations is simple: turn up on time, manage the trades properly, and do the job right the first time. I personally survey every project and work alongside our teams on-site until the final checklist is complete. You'll always have a direct line to me, and my personal guarantee that the work is finished to perfection.