Tap Repairs Specialists

verified Professional Service calendar_month Pick a Time That Suits You
history Typical Duration 1 Hour
category Service Category Plumbing
payments Starting Price From £90

Service Overview

A tap that drips, will not turn off fully or has gone stiff nearly always has one worn part inside it, and that part can be changed without changing the tap. Taps with separate hot and cold heads close on a rubber washer; quarter-turn and most mixer taps close on a ceramic cartridge.

We fit new basin, bath and kitchen taps too, when the old one is past repair or you want a different one.

We charge £90 an hour for this work, with a one-hour minimum; after the first hour, time is billed in 30-minute blocks. Pick a time that suits you online: a £50 deposit secures your slot and comes off the final bill.

What we usually find

  • A worn washer. In taps with separate hot and cold heads, the spout keeps dripping however hard the head is turned.
  • A worn ceramic cartridge. In quarter-turn and mixer taps, the handle turns but the water does not stop cleanly.
  • A perished O-ring. Water gathers round the base of the spout while the tap runs, or creeps out under the head.
  • A scaled or worn valve seat. A new washer will not seal on it, so the seat is cleaned or re-cut first.
  • A tap that turns on the basin. The back nut underneath has worked loose, and every turn pulls on the pipe joints below.

The visit, step by step

  1. We shut the water off at the isolating valve under the basin or sink, or at the stop valve if there is none.
  2. We take the tap apart and show you the worn part.
  3. We fit the new washer, cartridge or O-ring, or tell you plainly if the tap is past repair.
  4. We turn the water back on and check that it closes fully and stays dry underneath.

Before we arrive

  • Find your inside stop valve and check that it turns. Thames Water says it is usually under the kitchen sink, and that it closes clockwise.
  • Clear the cupboard under the basin or sink, so the pipes can be reached.
  • Add a photo of the tap to your booking, with the maker's name if one is printed on it: cartridges differ from one make to the next.

What is included

  • Finding which part has worn, and why
  • New washers, O-rings and ceramic cartridges
  • Cleaning or re-cutting a scaled valve seat
  • Tightening a loose tap from underneath
  • Fitting a new tap, agreed and priced before it goes in

What is not

  • A tap that will not turn off at all and cannot be isolated: call or WhatsApp us, as it cannot wait for a booked slot

Questions about tap repairs

Is it worth repairing a tap, or should I replace it? expand_more
Usually repair. A washer, an O-ring or a cartridge is a small part, and the body of a tap rarely wears out. A new tap makes more sense when the body is cracked, the finish is coming away, or no cartridge is made for that model any more.
How much water does a dripping tap waste? expand_more
Over 12,000 litres a year if it drips once a second, by Waterwise's figure. On a water meter you pay for every litre of it.
Will you have the right part for my tap? expand_more
A photo of the tap with your booking is the surest way. Ceramic cartridges are made to fit one make and range, so we match it from the photo. A part we do not carry is priced and agreed with you before it is fitted.

Deposits, cancelling and paying are on our FAQ page.

Worth doing in the same visit

Toilet Repairs from £90 Silicone & Mastic Resealing from £60 Radiator & TRV Replacement from £90

Areas we cover

Ashtead Banstead Cheam Chessington Cobham Dorking Epsom Esher Guildford Kingston upon Thames Leatherhead Molesey New Malden Reigate Richmond Surbiton Sutton Twickenham Walton-on-Thames & Weybridge Wimbledon Worcester Park & Ewell
Zapryan - Owner & Lead Plumber
Your Local Expert

Hi, I'm Zapryan – Owner & Lead Plumber in Surrey

I've been in the construction industry since 2004, and I believe the secret to stress-free renovations is simple: turn up on time, manage the trades properly, and do the job right the first time. I personally survey every project and work alongside our teams on-site until the final checklist is complete. You'll always have a direct line to me, and my personal guarantee that the work is finished to perfection.